Sales & Customer Service Executive – Cheltenham Fantastic Opportunity | Competitive Package | Career Growth
Working Hours:
- Monday to Thursday: 8.30am – 4.30pm
- Friday: 8.30am – 2.00pm
This is a fantastic opportunity to join a successful company with real potential to grow alongside the business and progress your career in a thriving industrial sales and service environment.
About the Role: As a Sales & Customer Service Executive, you’ll play a key role in driving our commercial success and delivering top-quality service to both existing and new customers. You’ll manage the full sales cycle, respond efficiently to customer enquiries, and help strengthen long-term business relationships.
Key Responsibilities:
Sales Responsibilities:
- Build and maintain strong customer relationships to drive sales revenue
- Research and proactively source new customers to expand the portfolio
- Present products/services to potential customers, emphasising their benefits
- Handle bespoke requests, sourcing pricing and delivery details from suppliers
- Follow up on quotations and generate regular reports for management
Customer Service Responsibilities:
- Process purchase orders and quotations promptly
- Provide product and service information to customers
- Resolve complaints and customer issues efficiently
- Maintain accurate records of all customer interactions
- Use the CRM system effectively to log all client calls/information
Your Skills & Attributes:
- Experience in industrial, engineering, or sales environments
- Knowledge of industrial lubricants and equipment is a plus
- Proficiency in Sage 50 is essential
Interested to become a key part of a business where your input is valued, your development is supported, and your career can flourish please send your cv in confidence (url removed)
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