PingPong was founded in New York in 2015, with the goal of solving the immense challenge of scaling enterprise businesses globally. Fast forward to today, and PingPong has become one of the world’s leading global cross-border payments platforms, processing more than $200 billion USD. Our API-first cross-border payments platform integrates with enterprises to send, manage, and receive money faster on a global scale.
PingPong currently has 32 offices in 11 countries and over 1,000 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones
OVERALL PURPOSE
As a Senior Solutions Manager – Enterprise Payments, you will play a critical role in designing and delivering tailored payment solutions for large-scale enterprise clients. With deep expertise in acquiring, issuing, and payment ecosystems, you will work closely with enterprise customers (e.g., major marketplaces and platforms) to optimize their payment acceptance and processing strategies.
Your analytical mindset and technical acumen will ensure seamless integration of payment solutions while supporting revenue growth and operational efficiency.
WORKING RELATIONSHIPS
The position reports to the Chief Business Officer. The incumbent will work closely with clients, product managers, integration managers, and development teams to translate business requirements into robust technical solutions.
PRINCIPAL ELEMENTS & ACCOUNTABILITIES
Payment Solution Design & Analysis
- Engage with enterprise clients to assess their acquiring and issuing needs, transaction flows, and operational challenges.
- Provide data-driven insights on payment optimization, cost structures (e.g., interchange, scheme fees), and settlement flows.
- Develop tailored solutions incorporating multi-channel payment acceptance, embedded finance, and card issuance strategies.
- Support ROI-driven proposals, including cost-benefit analysis and compliance considerations.
Technical & Implementation Support
- Work closely with product, engineering, and external partners to ensure smooth implementation of acquiring/issuing solutions.
- Assist in API integration planning and troubleshooting for enterprise clients.
- Provide technical documentation, training, and ongoing support to internal and external stakeholders
Industry & Competitive Intelligence
- Monitor trends in payment technology, card schemes, and regulatory changes impacting enterprise payments.
- Benchmark competitors and industry best practices to refine solution offerings.
- Provide strategic recommendations to internal teams based on data analysis and market trends.
QUALIFICATIONS AND EXPERIENCE
- Educated to a graduate level in Business, Finance, Computer Science or related field.
- 10+ years in payments/fintech, with a strong focus on acquiring, issuing, and large-scale enterprise payment solutions or product development
- Experience working with major marketplaces, , digital platforms, online-offline retailers .
- Familiarity with card schemes, payment processors, and API-based payment integrations.
- Exposure to large corporations from previous Payment/Banking or Business Development careers.
- Work experience with major card scheme or acquirer is a plus
SKILLS
- Strong knowledge of acquiring, issuing, and global payment ecosystems.
- Ability to interpret transaction data, pricing structures, and risk assessments.
- Experience with API integrations, payment flows, and enterprise-level payment architecture.
COMPETENCIES AND BEHAVIOURS
- Strategical thinking and working capabilities.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong analytical and problem-solving skills to identify and address challenges in payment workflows.
- Self‐starter with the ability to flourish in high‐pressure environments.
- Proven ability to interact with corporate clients, gather requirements, and understandably present complex technical concepts.
- Organized, autonomous, and pragmatic with sound judgment.
PingPong is proud to be an equal opportunity employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
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