Centre Manager – London Bridge – £38,000 to £45,000 Dependant on Experience
My client, a luxury serviced office firm with over six sites across Central London, is seeking a dynamic and hands-on Centre Manager to join their stunning offices in London Bridge. The role involves overseeing the delivery of 5-star customer service and managing a team.
This is a fantastic opportunity to join a successful firm that encourages career development beyond traditional corporate hierarchies, promoting upskilling and mobility within the organization.
Requirements
- 3+ years in a building management role, ideally within BTR, PRS, or Hospitality
- Experience managing a small team is preferred
- Strong client relationship skills
- Highly adaptable, organized, with excellent prioritization skills
- Problem-solving abilities and keen attention to detail
Responsibilities
- Oversee a site team of two client experience assistants and one cleaner
- Conduct client service reviews and maintain high service standards
- Address client complaints effectively
- Manage pre-move-in and pre-move-out meetings, tasks, and inventories
- Handle revenue, budgeting, and profit and loss reviews
- Oversee billing, debt chasing, and financial transactions with clients
- Assess operational resources for efficiency
- Conduct health and safety, fire, and risk assessments audits
- Review and improve internal operational processes
- Maintain accurate documentation and client contract terms
- Manage facilities documentation and tendering processes
- Participate in operational meetings and report to the Operations Director
Hours and Salary
Office-based, Monday to Friday, 8am to 5pm or 9am to 6pm
Salary: £38,000 – £45,000 depending on experience
Benefits
- 33 days annual leave including bank holidays
- Performance-based annual bonus
- Fully paid training
- Social events
- Enhanced pension scheme
- Employee assistance programme
- Onsite gym access
If you are proactive and eager to advance your career within an established brand, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment: 0208 059 7472.
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