About Us:
Founded on the grounds of innovation – iXceed Solutions is an ISO certified, leader in Talent and Digital recruitment solutions, serving Fortune 100 companies globally.
About the Role
We’re looking for an experienced and visionary Microsoft Dynamics 365 CRM Architect to join our Business Technology Architecture team. This is your chance to be part of a major digital transformation programme, modernising how we manage customer and operational processes across the region.
As we transition from legacy systems to a new tech ecosystem powered by Microsoft Dynamics 365 CRM , SAP S/4HANA , and ESRI ArcGIS , you’ll play a key role in shaping the CRM architecture, ensuring it aligns with our strategic goals and supports scalable, future-proof solutions.
Position: MS Dynamics 365 CRM Architect
Location: Bradford, UK – Hybrid (Occasional travel required)
Job Type: Contract Inside IR35
Note: No Sponsorship*********
Key Responsibilities
- CRM Architecture Leadership: Provide strategic and hands-on leadership in the design, assurance, and delivery of Microsoft Dynamics CRM solutions.
- Design Integration: Drive seamless integration of CRM with ERP (SAP S/4HANA) and GIS platforms (ESRI ArcGIS) to enhance data flow and operational efficiency.
- Roadmap & Strategy: Develop and maintain the CRM roadmap, addressing current pain points and aligning with wider modernisation goals.
- Stakeholder Collaboration: Work closely with delivery partners, internal teams, and system integrators to ensure best-practice implementations.
- Documentation: Produce and maintain architectural artefacts including high-level design documents, architecture diagrams, and decision records.
What You’ll Bring
✅ Core Skills & Experience
- Proven experience as a Microsoft Dynamics 365 CRM Architect , with a deep understanding of functional and technical architecture.
- Track record of delivering CRM strategies and roadmaps in complex enterprise environments.
- Strong command of Dynamics 365 CRM configuration, customisation, and integration capabilities.
- Experience working on integrations with enterprise systems, particularly SAP S/4HANA and ESRI ArcGIS .
- Hands-on expertise in Power Platform tools, especially Power Automate for API-based integrations.
- Comfortable working autonomously across multiple programme workstreams.
- Excellent communication skills, with the ability to convey complex ideas to both technical and non-technical audiences.
- Experience participating in design governance and leading architectural discussions.
⭐ Desirable Skills
- Background in utilities, asset management, or related domains.
- Experience designing event-driven integrations using Microsoft Azure API Management .
- Microsoft Dynamics CRM certifications.
- Familiarity with modern integration techniques and event-based architectures.
Why Join Us?
It’s an opportunity to influence the future of customer and asset management for a leading organisation. You’ll be part of a forward-thinking transformation programme, working with cutting-edge tech and cross-functional experts in a collaborative environment.
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