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ERA-co is a new global Experience Agency made up of data scientists, strategists and experience designers who lead transformative strategy to shape cities, neighborhoods and destinations to positively impact the lives of people and the places they inhabit. With offices in New York, Melbourne, Sydney, London and Dubai, our global ambitions have only just begun.
Our clients & projects range from branding single residential buildings to positioning and leading experiences of major urban masterplans, mixed-use developments, to globally famous civic places. While the work is diverse, they all start from a singular belief; that transformative placemaking has the power to advance humanity.
Our collective operates in the rare space between creativity and consulting. We are assembled into four distinct verticals; Brand Experience, User Strategy, and Urban Strategy & Planning (USP). Working as one group we are always on the lookout for people who can flex between these disciplines, who are aligned with our brand and passionate about creating sustainable places.
So, Who Are You?
This role is ideal for mid-career professionals with approximately 7–10 years of post-graduate experience. The User Strategy team has been engaged for a major long-term workplace strategy project with a global company. Initially, this role will focus on supporting this specific project, with opportunities to take on additional clients over time.
Whilst the User Strategy studio is a relatively small unit, we work with the wider ERA-co team and often partner with the Woods Bagot global network. We work flexibly, but regular time in the office will be required. We are looking for people with a growth mindset who are comfortable in the presence of ambiguity and take initiative to gain clarity and create a path forward.
Key Responsibilities:
- Work with the global client project team, the User Strategy and ERA-co team in London and Australia and globally undertaking consulting
- Implement projects and support the overall project lead: Ensuring a high level of innovation and best practice project delivery with a client-centric mindset, managing business risk, supporting opportunities for downstream work
- Work with the geographically dispersed client team
- Facilitation skills: such as workshop facilitation, interviewing, presentation, team briefings, town hall presentations and forums
- Growing Knowledge: writing internal reports, developing workplace or amenity strategies, summaries of research etc.
- Strategic Foresight: Identifying future trends, visioning, benchmark studies and understanding the path to change
- Data analysis: Existing building condition analysis, space demand modelling, growth projections analysis
- Data Translation: Ability to translate complex datasets into clear and tangible insights
- Develop long-term relationships with clients. Have articulate, high-level conversations with clients to manage the life of the project and grow business organically.
- Local and international travel from time to time
- Sharing knowledge and liaising with the local and global team, weekly catch-up meetings and regular project meetings
- Desktop research and thought leadership
- Preparation of Excel spreadsheets, InDesign, PowerPoint presentations and Word documents
Your Experience:
- 7-10 years post-graduate experience
- Strong strategy, workplace or amenity experience and passionate about the future of spaces and workplace
- Academically qualified in a relevant field (architecture, design, business etc.)
How to Apply
Applicants are required to submit an up-to-date resume via our ERA-co Senior Strategist LinkedIn job post. Applications will be treated in the strictest confidence.
We do not accept unsolicited resumes or names from agencies. All personal data collected by the Company will be kept confidential and only used for recruitment purposes.
Mandatory Requirements: It is an essential requirement that at the time of applying for this position, applicants must have the legal right to work in the United Kingdom.
Alignment with ERA-co Values
We’re a small team with big ambitions. We are committed to building a culture dedicated to personal growth and individual expression. Certain attitudes define how we work and are important in what we seek for our culture:
//HUMAN FIRST – Champion the End User
We communicate with clarity, free from jargon, to stay in line with real people. We do not get bogged down in the rhetoric. We uphold placemaking as a deeply human endeavor that belongs as much on the street, as it does in the boardroom.
//PROTAGONISTS – Ask Beautiful Questions
We champion those with a point-of-view, rather than judging, ridiculing, or side-stepping those who speak up. We encourage every colleague to ask the hard questions, bring the provocative perspective, and dig for the truth.
//COLLABORATIVE – The Best Ideas are Co-Authored
We are high on talent and low on ego. With such diversity of experience and talent, we know the work is sharper and more resolved the more people we invite into the process.
Place innovation requires an insatiable hunger to stay ahead of culture. We keep a constant global radar to push through complexity and discover new solutions to the world’s most urgent challenges.
//GRITTY – Preserve for the Sake of Transformative Placemaking
We roll up our sleeves and dive right in, driving every problem with passion and gritty determination. It is not about being the smartest in the room, but rather staying the course, fighting for ideas, and seeing the long game through.
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