Transformation Operations Manager Location: London – Site based Salary: Up to £65,000 plus car and benefits
A leading facilities management company is seeking a Transformation Operations Manager to drive a range of transformation activities across PFI contracts. This role focuses on service improvement, change management, and contract closure, ensuring high performance and client satisfaction.
Operational Delivery & TransformationEnsure effective contract transition planning, including expiry preparation and handback processes.Collaborate with operational teams to maintain high compliance and service standards.Report on KPIs, performance metrics, and budget adherence.Develop and maintain strong client relationships, acting as a key point of contact for transformation initiatives.Communicate progress, risks, and solutions to internal and external stakeholders.Foster cross-contract collaboration to share best practices and problem-solving strategies.
People & Performance LeadershipSupport and guide operational teams through change management and transformation projects.Ensure adherence to health & safety standards and company policies.
Proven track record in service improvement planning and strategic transformation.Ability to drive cost efficiencies, compliance, and performance improvements.Experience in PFI contract closure and transition activities….