Assistant Store Manager
Kingston upon Thames
Salary up to £30,000 + Benefits
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments?
We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Kingston upon Thames.
This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
- Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
- Oversee staff performance and development, providing leadership and motivation to drive productivity.
- Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
- Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
- Assist in developing and implementing strategies to improve operational efficiency and team performance.
- Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
- Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
- Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
- Be a visible presence on the shop floor, driving engagement and efficiency.
Whats on Offer:
- Competitive salary package.
- 28 days of paid annual leave, including bank holidays.
- Staff discount.
- Full training and ongoing development opportunities.
- Access to a confidential Employee Assistance Programme.
- Workplace pension scheme.
Ideal Candidate Profile:
- Proven experience as an Assistant Store Manager in a fast-paced retail environment.
- Strong operational knowledge, confident in managing store operations, stock control, and staff management.
- Passionate about delivering high standards of customer service and store presentation.
- Experience handling high stock volumes and ensuring efficient replenishment.
- Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
- Adaptable, collaborative, and proactive in supporting store operations.
If you’re ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you!
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