Senior Office Manager – LondonJob Description
The Senior Office manager has overall responsibility for running Costain\’s Head Office on a daily. In addition to performing their own role, they are also responsible for overseeing a team of 2 Business Adminstrators based at the office and 2 Office Administrators based at 2 smaller regional offices, Maidenhead and Worle. They will be responsible for overseeing administrative and Facilities functions within the Offices. Their responsibilities include managing visitor experience, managing office supplies and equipment, overseeing contractors carrying out maintenance, repairs and inspections, running the office expenditure budgets, ensuring compliance with all relevant Health and Safety standards and Costain policies.
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Responsibilities
- Liaising closely with the Group Facilities Manager to report any maintenance matters, monitoring to ensure remedial work is undertaken promptly,safely and in accordance with Costain\’s policies
- Line management responsibility for the Business / Office Administrators who provide concierge style meet and greet service to visitors and support for EA / PA community
- Assisting visiting clients, providing them with the reasonable resources they may need during their visit
- Management of Costain desk booking App, acting as a system \’Super User\’.
- Fielding questions raised Costain office users, assisting them in their use of the office and equipment such as phones and printers
- Assisting Costain teams using the office for training and events, including room configuration, meeting supplies and catering
- Management of all office supplies
- Management of incoming and outgoing mail and courier services
- Onboarding new suppliers. Raising and goods receipting purchase orders and invoices within the Costain supplier system.
- Organisation of events based around promotion of well-being and team bonding
- Performing inspections of facilities to identify areas which may need repair
- Provide H&S support by way of First Aid, Fire Warden and Mental Health First Aid Duties
Knowledge, Skills, and Experience
Essential
- Proactive and organised
- Effective time management and problem solving skills
- Proven experience as a Senior Office Manager / Facilities Coordinator
- Previous experience as a line manager
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook
- Experience in operating building management systems
- The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders.
Qualifications
Essential
- Good level of general education, educated to \’A\’/HNC Level as a minimum or equivalent with demonstrable written and numerical skills
- A professional qualification in facilities management (IWFM Level 3+)
- A qualification in health & safety (NEBOSH, IOSH)
Desirable
- First Aid at Work
- Fire Warden
About Us
Costain helps to improve people\’s lives with integrated, leading edge, smart infrastructure solutions across the UK\’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK\’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.
A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer.
It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
For more details please go to the Disability Confident website:
https://www.gov.uk/government/collections/disability-confident-campaign…