Repair Technician

We are looking for an experienced individual with good practical knowledge of electrical, battery and petrol operated equiptment to join an established business and be an integral part of the after-sales service team.

We are looking for a multi-talented, hands-on, hardworking individual to fulfil this important role on a permanent basis.

Product Repairs responsibilities:

• Perform repairs/testing for different categories of tools.
• Effective processing of all warranty repairs from receipt to dispatch.
• Identifying common faults and consistently applying relevant solutions to prevent product returns.
• Close communication with the aftersales team and providing related information & technical support.
• Assist in other areas of the workshop and spare parts dept, as required.
• Any other ad-hoc duties, as required.

Experience/Skills required:

Technically minded

• Ability to learn new skills (Inhouse training available)
• Mechanical engineering qualifications or working background would be an advantage
• Excellent communicator on all levels
• Demonstrate problem-solving skills
• Forklift licence desirable, but not essential
• Microsoft Office skills, previous experience with CRM systems

Job Types: Full-time, Permanent

Pay: Negotiable depending on experience

Benefits:

Company pension

• Employee discount
• Life insurance
• On-site parking

Schedule:

9-5 Monday – Friday

Salary – upto 28k depending on experience